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Social Care Financial Assessments

Providing citizens and their intermediaries clarity on care cost contributions

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Intelligent form removes citizen stress

IEG4's Social Care Financial Assessment service is an intelligent online form that enables citizens and intermediaries (e.g., AgeUK, friends, family) to understand potential care cost contributions and apply for financial assistance.
The Social Care Financial Assessment solution will allow councils to:
  • Provide a clear and intuitive form that is easy to use, accessible 24/7, and compatible with any device for citizens and intermediaries.
  • Control the content with built-in editing functionality to customise guidance, wording, and help text on any page.
  • Enable citizens to use a built-in calculator to estimate their potential financial assistance before applying, with adjustable settings for calculations, such as maximum capital limits.
  • Use GOV.UK Notify to deliver automated receipts and reminders to citizens upon form submission.

Key Features

Secure, Council-Branded Solution

The assessment form is embedded into the council's website, providing a secure, familiar experience for users.

Inbuilt Calculator for Financial Estimates

The form includes a calculator that helps users understand how much financial support they might receive toward care costs before completing the application.

Intelligent Form Navigation

The form dynamically adjusts its questions based on the information provided, ensuring users only answer relevant questions.

Customisable Content

Councils can easily customise guidance, question wording, and declarations using the built-in edit mode to suit local needs.

Seamless EDMS Integration

The solution integrates with a range of popular back-office EDMS systems, ensuring smooth data transfer and processing.

User-Friendly Experience

The form is designed for easy navigation, offering a simple, clear interface that enhances the user experience.

Save and Resume Functionality

Users can save their progress at any point and return later to complete their assessment.

Online Evidence Upload

Citizens can upload evidence documents during or after form submission, simplifying the process for providing necessary documentation.

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