Proactive Self Care with intelligent matching
Pioneering Directory of Services framework that proactively finds the right services, by matching their circumstances to the most relevant to services. Automatically suggest services based citizens predefined preferences based on circumstances, age, accessibility, quality mark, cost and proximity
Automated surfacing of local services saves user and officer time
No need to search for services. Intelligent matching based on citizen circumstances automatically surfaces the most relevant services directly into their profile
Automated surfacing of local services saves user and officer time
Removes engagement barriers, by automatically suggesting services that enhance the likelihood of positive self care outcome
Open standards and APIs mean easy integrations and future-proofing
IEG4 Pioneered open standards to reuse local services across public sector systems by providing easy API integration
Citizens find services in app, with dedicated intelligent way-finding
Citizens can find their way to local services using our dedicated Integration with Bing Maps. All accessible directly inside self-care platform